Sean scored 5 / 5 on 24/11/2019
Excellent hotel and excellent staff,
one of our favourite hotels
Susan scored 4 / 5 on 29/07/2019
Oriel House in Ballincollig is in a perfect location. very near Kinsale, Charles Fort and Blarney Castle.
Rooms were nice a spacious, clean but could maybe do with a little revamp. I was surprised how quiet the noise level was especially as there was a function on.
Staff lovely and friendly. Food delicious, at breakfast we had the best rashers we ate in a long time.
I would stay here again.
Mary scored 5 / 5 on 10/03/2019
Fabulous hotel with amazing staff, all friendly & hardworking. We had evening meal included in our rate & it was gorgeous, restaurant staff swopped my dessert choice for a cheese board instead without a quibble. Receptionist was lovely as well, I rang beforehand & explained I'd back surgery in November & didn't want a shower inside bath tub & she gave us a perfect room. I really liked this hotel & definately plan on returning.
Sean scored 5 / 5 on 22/02/2019
Excellent hotel ,excellent staff
Sean scored 5 / 5 on 22/01/2019
excellent ,very cordial helpful and brilliant staff, sean
Flavia scored 5 / 5 on 02/10/2018
We went there for a weekend and couldn't have choosed better! The hotel is amazing , the food lovely and the breakfast with good options. Our room was spacious and comfortable. For sure we will return
Mdmartind scored 1 / 5 on 26/04/2017
I arrived at the Oriel hotel at 245 on the 19th of April as we were to early to check in we decided to get something to eat. So we got the carvery lunch while getting it we found the chef to be very unpleasant and when we asked for some extra mash he gave us a look that made us feel very uncomfortable. At any other time with getting this treatment I would refuse the food but we didn't cause a scene as my in laws were with us and I've only learned when we got back that he wasn't very nice to them either. This was a very bad start to our break. The other problem I found was that there a very noisey fan in our room and this came on at 645 each morning. Other than these 2 experiences I found the hotel and staff a very nice place to stay
Peter scored 5 / 5 on 18/03/2017
great stay lovely hotel can not say enough good about it
Sak scored 4 / 5 on 28/02/2017
Beautiful and child friendly hotel.
The room was big enough for all of, good breakfast.
Will surely stay in hotel when next in cork
Anna scored 5 / 5 on 01/02/2017
Staff is very friendly and attentive. The rooms are big, clean and nicely furnished. Good joice of breakfast. We would come back anytime again.
Martin scored 5 / 5 on 15/07/2016
Really nice modern hotel, cheerful helpful staff & a lovely modern setting.
Very happy with our stay here & would not hesitate to return if I'm in the area.
Fionnuala scored 5 / 5 on 26/01/2016
Lovely friendly staff to my family and I. Yummy food, comfy quiet rooms. Nice ambience. Good swimming pool with baby pool and lanes. Would visit again. Only issue would be cleanliness. Cutlery had stains on them and cup in room had stain too. But overall very happy
Michael scored 3 / 5 on 01/12/2015
Most of my stay was very enjoyable. The staff were very friendly and the food was excellent. However on the Saturday night there were small children in the restaurant doing cart wheels around the floor at 10pm which spoilt the dinner for us. I did complain but received only a token apology. I am giving 3 stars because of my experience in the restaurant otherwise it would have been 4
Phil scored 5 / 5 on 19/11/2015
Quality hotel, lots of money spent on it.
Modern, decent sized family room,one large double, one smaller double, and a camp bed for the young lad.
We will certainly go back here again - great for a family break, we have a 2 and a 4 year old
Easy to get to, and plenty of shops and restaurants in Ballincollig, Close to Cork and Fota Wildlife park.
Friendly, helpful staff
Great breakfast selection, good evening food in the bar.
For families, the swimming pool is laid out very well, the water is nice and warm, there are about 4 segregated areas alongside main pool to relax, sit in bubbles, mini pools to swim in, and a kiddies area with warmer water. There is a jacuzzi for adults. The pool area, showers and changing rooms are really clean and warm, and crucially not overcrowded any time we went down.
Didn't use gym, but it appeared to be very well equipped.
Jooles scored 4 / 5 on 30/10/2015
Great hotel for family break, lovely pool and gym, class food. We loved it!
Janet scored 5 / 5 on 31/08/2015
We stayed three nights on a Bed and Breakfast basis - the bedroom was spacious - the bathroom was the nicest I've seen in a hotel, the breakfast was gorgeous - we didn't need to eat again all day. We dined in the Powder Keg Bar each night - the food was so delicious and reasonably priced we didn't need to go elsewhere. Our six year old had originally been reluctant to go to Cork (he wanted to return to Klkenny!) - but declared Cork 'awesome' and can't wait to go back. Staff were very friendly and helpful in suggestions and directions for days out. I will definitely return and will recommend to all my friends.
Mickybeat scored 5 / 5 on 14/05/2015
Beautiful hotel in a really nice village, rooms spotlessly clean and staff friendly and helpful. Bar food delicious and hotel in close proximity to Ballincollig village. We had a lovely two day stay and would highly recommend the hotel.
Nash scored 4 / 5 on 03/03/2015
Had a lovely stay at the Oriel House Hotel with my husband & 2 children. Staff were pleasant and very helpful. Enjoyed a lovely breakfast & bar food one evening. Great kids pool. We would definitely return to this hotel.
Liz scored 5 / 5 on 14/01/2015
A great hotel to stay in. Stayed as part of a B&B package. We ate with friends in the Hotel restaurant. Dinner & breakfast was 100%. All hotel Staff very friendly & helpful.
The Pool was the best for children, nice and warm and there was pool toys for the Children. Leisure Staff were so helpful.
Carmel scored 2 / 5 on 14/07/2014
Stayed 4 nights from 8/7/14.....previous guest review card still there from May in room 320!!! not a good sign ...fridge not working, reported 3 times ...no action taken......Tea tray had no tea bags .......on one day room not cleaned/changed at all!!!! Breakfast just passable ... left waiting quite a lot. Staff on desk quite friendly....but just don't dare ask bartender for a drink in the bar at 11.31pm (having arrived back after a concert) .. convenient area/comfortable room...pity about the various cock-ups ....but, certainly NOT a 4 star
Jade scored 5 / 5 on 11/07/2014
Only stayed one night which was too short! but the staff were very helpful and friendly the room was really comfortable the leisure facilities were very good a really great place to stay look forward to going back!!
Reviewer27780592 scored 5 / 5 on 01/07/2014
Really enjoyed our stay in the Oriel House Hotel. Could not recommended highly enough. Staff were extremely friendly and efficient. Food was fabulous and there was a great atmosphere in the hotel. Our room was spotless and bed was comfortable.
I would definitely stay in this hotel again.
Tina scored 3 / 5 on 11/04/2014
My mother and I really enjoyed our trip to Oriel House Hotel. We had a lovely room looking out onto the countryside, a lovely en-suite which contained a shower and bath. The staff were extremely friendly and helpful. Food was lovely and excellent music in the bar that night.
Breda scored 5 / 5 on 31/03/2014
lovely hotel. Rooms very clean and comfortable. Food was excellent. Excellent value for money and Ballincollig is a lovely village and Cork city is only a short drive away. Highly recommend.
Rita scored 1 / 5 on 23/03/2014
very poor service. Breakfast poor. Hot food served on a cold plate. Service very slow in bar /restaurant.
Rita scored 1 / 5 on 21/03/2014
My friend & I stayed here for two nights & were very disappointed with the food and service. We stayed there last year & it was fine but not any more. The hot breakfast was served on cold plates. The kippers were served warm on top with cold spots on the bottom. Porridge was watery. Service for food in the bar was very poor left waiting for long periods. A glass of wine was served using a measure which I had never seen used anywhere. My friends room was cold & she was unable to have a shower. Definitely wont be back.
Eoin scored 5 / 5 on 21/03/2014
Stayed for two nights. The staff could not do any more for us. Thank you. Very family friendly hotel.
Reviewer55114998 scored 5 / 5 on 19/03/2014
Stayed here sun 16th march-lovely hotel,receptionist very friendly.
hotel just a 5 min walk to centre of ballincollig
leisure centre very relaxing-jacuzzi,sauna etc
would stay again
young couple kilkenny
Pat scored 1 / 5 on 04/03/2014
booked a double room for myself and fiancÃ©, got a room with 2 single beds pushed together,which meant we could not sleep near to each other due to the ridge in the middle of the 2 single beds. Straight away our getaway became less romantic. that afternoon @ 4.30pm we went had food in the hotel bar and our waiter was in no way friendly, helpful or bothered about us or in fact any customer he served. The food was we received was tasteless of tiny portions, however the barman who took our bill payment very kindly offered to give us a reduction even though we hadn't complained, merely replied with honesty when asked if we enjoyed our food. We were so hungry after travelling and poor bar food that we had to go else where to eat. The worst part of all was the' Constant LOUD noise' from 10.30pm - 8am coming from an inspection point in the room. when we opened our window to have fresh air during the night, we were met with another constant LOUD noise the fans from the restaurant/bar. This gave us a bad headache and sleepless night, and put us in a foul mood with each other! regretfully we waited until check out to give our disappointed feed back. The excuse we were given was that the room we were given was in the old part of the hotel!!!!!!! Which quite frankly is a pathetic excuse! it seemed as though they gave us the most inadequate room available! We received an apology from the manager but that was the only gesture received, we paid in full and suggested they sort out that room for future guests if they really had to use it! We had a stressful stay @ this hotel and wasted journey as well as money wasted. Such a let down as we assumed the accommodation would match the beautiful lobby entrance. Maybe rooms in the new part of hotel would be better but don't forget to specify you would like an actual double bed if you and your partner are booking. very poor experience here. I hope other customers will not be treated in such a bad way!
Chris scored 5 / 5 on 12/02/2014
Beautiful hotel. Rooms are lovely & spacious. Food in the restaurant is very good. Bar area is nice too. Staff at this hotel are really friendly & efficient. Children are very welcome. Leisure centre is excellent. Ballincollig itself is a lovely area, it has something for everyone & plenty to do for children. We will definitely return & highly recommend this hotel. Top class break for an affordable price.
Jeannette scored 5 / 5 on 11/02/2014
Really beautiful hotel in the stunning town of Ballincollig. Rooms were really spacious, very clean and very modern. Bathrooms were beautiful and lovely bath with seperate shower. Room had all the mod cons including, lovely little choc chip cookies with the tea/coffee and a few bottles of water. The pool, jacuzzi, steam room and sauna were fantastic. We will definately be coming back with the kids. Hotel is in a great location to the town (within walking distance). The hotel also has a luxury spa, that offer special deals, unfortunately you will have to book in advance, but the treatments all look lovely and reasonably priced.
Jennifer scored 4 / 5 on 10/02/2014
Very nice friendly and helpful staff. Food lovely. Room lovely and spacious and clean. Excellent power shower. Would definitely recommend.
Mickybeat scored 5 / 5 on 04/02/2014
Exceeded all expectations, spotlessly clean, staff were great, pool area excellent for kids and powder keg bar and restaurant plenty of room with great food.
Overall we couldn't fault the hotel and staff, they even gave our two kids free cornflakes before bed.
We will be back again soon.
Una scored 4 / 5 on 28/01/2014
really good price, good room and breakfast. staff lovely
Eithne scored 5 / 5 on 08/01/2014
AAAAAAAAAAAAAAA very enjoyable ,excellent staff, very helpfull.
Nigel scored 4 / 5 on 11/11/2013
the hotel we found was very nice, there was a couple of things with the room 1. my wife found the room a little chilly in the night, 2. we found it a little unusual that their was no phone in the room, we had dinner in the bar on Friday evening, my wife is not a big eater and asked for a half portion the lad that served us just said no that cant be done instead of going and asking the chef, i had the steak i was a little taken back when it was served as their was very little on the plate for the price we paid, other than that i would recommend this hotel the facilities were very good.it was ideal what we were looking for just a total chill out.
Julie scored 4 / 5 on 05/11/2013
Very family friendly hotel, our room was very spacious and comfortable. Staff friendly and very accommodating. Free kids club each evening was a huge bonus and our children loved it. Would definitely return.
Reviewer94160441 scored 4 / 5 on 30/10/2013
Great family room, and kids club, very friendly staff, would retrun for another stay and would recommend to a friend.
Moll scored 4 / 5 on 25/09/2013
Stayed here for one night as a birthday treat. Great location, very convenient. Excellent swimming pool and leisure centre. Spacious room and bathroom. Although there was a wedding in the hotel that night, didn't experience any noise. Great variety at breakfast, self-service. I would return and highly recommend this hotel to couples or families. The only negative comment I have, is that the reception staff could be more friendly. Thanks for a great weekend.
Reviewer19577059 scored 4 / 5 on 17/09/2013
we stayed in hotel for one night we had food in the bar the first night and it was absolutely gorgeous. The room was excellent and the breakfast very good. all in all a great place and would recommend to others
Martina scored 5 / 5 on 18/08/2013
beautiful clean hotel gorgeous food nice staff luxurious room great leisure club
John scored 4 / 5 on 03/08/2013
Enjoyed our stay at the hotel, room was fine no issues clean with lots of space, would have preferred 2 single beds for the kids, but got one 5 foot, it was fine but could hear the comment move over to your side..pool was very good and food was enjoyable, kids really liked the food. Kids club worked well, man and dad got a walk and a pint and kids got some space..all in all good modern hotel in nice location...P.S. hotel should look at aircon it didnt work but fan was in room before we arrived. J&D, Limerick
Ger scored 4 / 5 on 01/07/2013
We stayed for one night as part of a Rowing Team attending an event in the National Rowing centre, staff were very pleasant and accommodating to us. They arranged for a very early breakfast in the lobby for some of the rowers. Clean and bright rooms. Excellent stay would return, very convenient for Rowing centre. G, Dublin
Helen scored 5 / 5 on 05/06/2013
We stayed one night in the Oriel and could not really fault it. The breakfast was nice. Dinner was lovely.The staff were very accomodating and pool was well kept. The only complaint was the heat in the room was intensive. The weather was hot though but with underfloor heating in the bathroom it was stifling. We would return tho. Good value break/
Sandra scored 5 / 5 on 27/05/2013
Stayed here last weekend in a family room, 2adults plus 2 children. Beautiful room, plenty of space and spotless. This was my 3rd stay at this hotel and as with previous visits, flawless. From check in to check out every member of staff were so friendly, have recommended this hotel to work colleagues who were also very impressed. Top marks to the Oriel House Hotel!
Monica scored 5 / 5 on 07/05/2013
I stayed here on May Bank Holiday weekend with my husband and 2 children aged 5 &7. I have to say this is probably the best hotel we have been at in Cork. Staff very friendly, great food and lovely leisure centre. We are regular visitors to Cork and have stayed in many different hotels and I would highly recommend this hotel. Will definitely be back.
Mary scored 4 / 5 on 23/04/2013
Excellent. We stayed one night. The room was so comfortable, and warm. Very quiet, and peaceful.
Evening meal and breakfast were lovely. Absolutely no complaints. Would recommend hotel to friends.
Staff very welcoming and helpful.
Family scored 4 / 5 on 20/03/2013
We had a nice visit to cork, 2 adults & 2 children over St Patricks weekend. Room was nice size and well laid out. Pool was great and kids really enjoyed time spent there. Breakfast was good with nice selection. Dinner was not served in main restaurant but in annex beside lounge area. Was a bit dissapointed with that(setting), but food was excellant, and staff were very friendly. I think they did this to cater for crowd on St Patricks. Nice location for visit into city center and also surronding area. We did trip to Bunrathy which was great. Some nice places to eat in local town, 'Banna' Thai restuarant was great.
Siobhan scored 2 / 5 on 19/03/2013
My daughter and I recently stayed at the Oriel House Hotel and on arrival found the room to be comfortable. However, on closer inspection over the course of the evening we found the menu offered to be very limited and so had to eat out in Ballincollig instead. The carpets in the hotel were patched with tape in various common areas and breakfast the next morning saw a shortage of bacon and egg. All in all I would not be staying at this hotel again and was very disappointed in our stay at the FOUR STAR?? hotel I would rate this hotel as a 2 star.
Jane scored 5 / 5 on 06/03/2013
Excellent, lovely hotel, staff very helpful.
Liz scored 4 / 5 on 05/03/2013
Had a wonderful stay with family here. All requests were met and had no issues from check in to check out. Photos are a true reflection of the hotel. Lovely building, staff were friendly and hotel was very clean. Food was great and overall it was great value. Will highly recommend. Ballincollig is a lovely area and just a short walk to shops and cafes. Pool was nice. The travel cot in the changing rooms was a great idea for when you have a little one with you. Kid's pool was perfect temperature. Had dinner in restaurant and breakfast. Portions were good size.
Angela scored 5 / 5 on 19/02/2013
Absolutely fantastic time had in the Oriel - really good value for money - spacious, clean rooms with comfortable mattresses - we all slept well.
Restaurant food and service absolutely top notch - all smiles and food delicious - even music great.
Everywhere reallhy clean - pool great - will definately return again soon. Well done to all the staff for making our stay such an enjoyable one - we have passed the message around so expect more bookings!
Liz scored 4 / 5 on 18/02/2013
FAB HOTEL WOULD HIGHLY RECOMMEND. STAFF VERY FRIENDLY FOOD LOVELY. WILL RETURN
Peter scored 5 / 5 on 06/02/2013
We stayed one night and we had a excellent meal in the bar. I would recommend this hotel without hesitation following our experience to any one.
Mary scored 3 / 5 on 05/02/2013
lovely hotel excellent leisure centre
Paula scored 5 / 5 on 20/12/2012
To whom it may concern,
We stayed at the Oriel House last Saturday as we were attending my cousins wedding there. We cannot fault the hotel at all. It was a really enjoyable stay. The small things are what make the difference example two bottles of water left in the room which were handy at the end of the night and the fact that we were not woken up early and pushed out of the room at 12. Was pleasantly surprised and am already planning to go back.
Sharon scored 4 / 5 on 14/11/2012
great hotel,breakfast is fab,staff are nice.
Mags scored 2 / 5 on 25/09/2012
as soon as we walked in to the room it absolutely stank of smoke! really should have been aired out. alarm to ask u to leave room is very off putting. a simple phone call from recepttion would do. lady at reception wasnt very helpful. barman in the residents bar, David, was a delight. made the stay for us. the rooms apart from the smell, are nice, comfortable rooms.
Mary scored 3 / 5 on 25/09/2012
Very spacious comfortable room.but not as clean as it should be and there was a smell in the bathroom, walls throughout the hotel need painting. But Staff were very courteous and pleasant. Good value for money through Lidl breaks.
Jimmy scored 2 / 5 on 12/06/2012
We had a great stay. Residents bar didnt open until 02.30 that was bad
Reviewer23940676 scored 3 / 5 on 22/05/2012
The room was very clean but we could not get the heating to work. We went to the bar later that evening and found it to be a bit dirty. I would return to the hotel again but I would visit a different bar.
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