David scored 4 / 5 on 14/07/2023
Very satisfied with our stay, in terms of comfort and value If the hotel continues to offer good value breaks on Lidl breaks we intend to revisit again for another stay in the future
Colette scored 4 / 5 on 12/04/2023
Lovely hotel. Friendly and efficient staff. Delicious breakfast and dinner. Great atmosphere in bar and throughout the hotel.
Anne scored 3 / 5 on 14/12/2022
Lovely hotel. Beautifully decorated for Christmas.
Food really good and service excellent. Very friendly helpful staff
Teresa scored 3 / 5 on 03/10/2022
Front the time we walked into hotel it was excellent. It was our wedding anniversary and when the lady in reception heard she up graded us to a suite which was amazing.We booked our dinner and it was one of the nicest meals we had in a long time .We were too full for desert but just as we were getting up from table a waitress gave us a complimentary dessert and two glasses of champagne on the house. We were only therefor one night but we both were so relaxed and it was such a lovely experience we will be back shortly .10 out of 10
Sarah scored 1 / 5 on 02/08/2022
Didn't enjoy our family trip here. Found staff rude, they put us in a room above noisy wedding so kids had no sleep until 4am both nights. Next day they said they'd move us to another room but that room smelt like sewerage! So we stayed put in the noisy room. Kids club was boring, pool was run down and food wasn't nice.the one and only time I've ever written a bad review for a hotel. Not family friendly at all.
Maria scored 4 / 5 on 13/07/2022
Good breakfast. Nice size rooms. Could have done with more milk and tea bags. Some parts of hotel need fresh coat of paint and some of the armchairs in reception need updating but otherwise than that all great. Also staff are very friendly and helpful. Would recommend.
Margaret scored 5 / 5 on 02/07/2022
It was a very nice clean hotel the staff were all so polite and kind. The children had a wonderful time in the pool. Food was delicious. Wonderful value thanks to Lidl breaks.
Michael scored 3 / 5 on 13/06/2022
Very nice stay in Great National Hotel Ballina
Staff very helpful and friendly
Fast check in/out
Large pool area, shower area in need of updating
Peter scored 3 / 5 on 09/06/2022
The hotel accommodates ukranian refugees, which is ok, but I do not understand why they are allowed to use all the leisure facilities, they have a lot of free time, so the pool was full with them, we didn't feel like going in because it was really crowded. They have the same breakfast as the normal guests, kind of luxory as a refugee, it wouldn't bother me , but I think to provide a free full irish and buffet breakfast for them , the hotel brought down the quality of the breakfast.
The hotel had a youth hostel atmosphere, all the refugees walking around in sleepers and tracksuits.
They shouldn't take booking for normal guests.
Ciaran scored 4 / 5 on 05/06/2022
Good location and facilities..large family room. Helpful staff we enjoyed our stay
Mary scored 4 / 5 on 04/05/2022
Enjoyed our stay in hotel. Good food music what more could you ask for. Lovely county
Maggie scored 5 / 5 on 04/05/2022
Staff were wonderful and accomadating as always can't wait to go back with the kids
Joe scored 4 / 5 on 25/04/2022
Staff were friendly and attentive. A nice getaway after a long week and the daughter loved the pool and we always felt she was safe
Linda scored 2 / 5 on 16/03/2022
I will not be back to this hotel, a lot of the staff rude. The swimming pool was freezing plus guests cannot use the swimming pool from 10- 12 on Saturdays which I think is mean to guests if they have something planned for the afternoon. It means hanging around the hotel. The hotel itself could do with a make over, very tried looking. Breakfast was just OK, not a variety of fruit. Bed was comfortable. But I will definitely not be back to this hotel
Helena scored 5 / 5 on 15/03/2022
Excellent hotel, food Excellent.
Everything just perfect
Helena scored 5 / 5 on 15/03/2022
Excellent hotel, food Excellent.
Everything just perfect
Adrian scored 5 / 5 on 15/03/2022
Lovely spacious room , lovely food , very helpful staff that can't do enough to make your stay enjoyable, highly recommend
Jacob scored 5 / 5 on 14/03/2022
5/5 no complaints.
Clean, quiet, accommodating.
Asked for double with bath, got it with no issues. Pool and gym access, great sauna.
Food at restaurant and breakfast was also great.
Nice place to stay for few days
Michelle scored 5 / 5 on 28/02/2022
Lovely hotel with very friendly staff, beautiful food for breakfast and lunch including gluten free food for child
April scored 5 / 5 on 01/02/2022
We had a really lovely stay the staff are so friendly and helpful and kid friendly the food was fabulous and the hotel cleanliness was next to none.
I would highly reccomend this hotel
Sandra scored 4 / 5 on 24/01/2022
Nice spacious reception area and grounds
Kathleen scored 5 / 5 on 18/10/2021
Anne scored 5 / 5 on 13/09/2021
Have been to this hotel a good few times and never disappoints, been with family and this time with a friend.
From the road the hotel looks bit drab a bit of a paint needed but once inside it’s bright airy and lovely pictures everywhere. From reception staff to breakfast staff all were lovely and friendly a great asset imo to any business. Room was on first floor, requested twin bed very comfy, warm room ( window opened during might), clean and basic with tea/coffee, a few biscuits would have been a nice extra.
Breakfast was booked from check in the night we arrived, plenty of space between tables and well managed. Great choice of little pastries, cereals, juices and the fry was fresh and delicious.
We didn’t get to use the pool as we hadn’t long enough there and was sorry hadn’t booked two nights.
Will definitely be back PG before end of 2021 and thanks bargain breaks will definitely be using and recommending your site too as great price.
Terry scored 1 / 5 on 08/09/2021
we picked the hotel because of the pool couldnt get in the pool its a few miles outside of town not a walk the hotel decor is dated the staff were nice
Anne scored 3 / 5 on 29/08/2021
We had a lovely few days. Kids made great use of the pool it was like a bath so warm. Staff were very helpful food was very good. Only downside service was slow in restaurant at times but I’d put it down to new seasonal staff or shortage. All in all we would recommend.
Caroline scored 4 / 5 on 21/08/2021
Nice hotel a good base for our trip to mayo, enjoyed our stay, breckfast was good, dinner was also good.
Emma scored 5 / 5 on 21/08/2021
Fantastic hotel comfy beds and lovely food
Mary scored 5 / 5 on 21/08/2021
Excellent hotel from start to Finnish, all staff were so friendly and very accommodating. Our package was 3 nights b&b + evening meals which were excellent on every evening especially the chicken wings.
Louise scored 3 / 5 on 16/08/2021
We booked in for just the one night to celebrate our friends 40th. For what we paid I have to say I was very happy, food was good, room was OK for the few hours we spent in it. The highlight for me I have to say is the staff, they were excellent very professionally but also just lovely.
We booked into the Spa for treatments as well and that was amazing.
All in all I'd say if your looking for a cheap night away and aren't very fussy this spot is perfect. You get what you pay for.
Teresa scored 5 / 5 on 12/08/2021
We stayed here for a three day staycation in June. The room was spotless and covid measures were in place. The food was great and staff were lovely and a credit to the Hotel. We will definately be back.
Elaine scored 4 / 5 on 30/07/2021
Enjoyed our stay. Staff very nice and friendly. Hotel very clean.
Philip scored 5 / 5 on 25/07/2021
Hotel was very clean, comfortable and reasonably priced. Food was very good. Room was clean and adequate for our needs. Staff were very friendly and extremely helpful. Special mention for Yasmin who served us at dinner time each evening. She was excellent and very friendly with our girls. Only downside was that outdoor dining for dinner at the back area of the hotel was not available.
Marion scored 5 / 5 on 18/07/2021
Had a really nice time here. Food very good. Service fairly quick and staff friendly. Iniscrone only 20 min drive away. Lovely beach there and pitch and putt. Went to Kylemore Abbey about 1hr 30 mins away. Definitely worth the drive but roads very twisty.
Brendan scored 4 / 5 on 12/07/2021
Enjoyed our stay and will be back
Bernard scored 5 / 5 on 10/07/2021
My wife and I had a wonderful four day break in Mayo, based here in Ballina. The hotel accommodation is very good and the pool was great for swimming lengths. All members of the hotel staff were very efficient and friendly. Our meals, breakfasts and dinners, were top quality. Excellent stay overall.
Karen scored 4 / 5 on 10/07/2021
Had a lovely stay at Great National hotel. Staff very very nice. Some staff got some slack over service but felt staff were very young and may require more training as a result of the current climate. Had breakfast and dinner every night and found a good variety on menu. Rooms very clean. Pool a godsend when weather was so bad. Would be happy to return.
Mona scored 4 / 5 on 05/07/2021
This was my second time to this hotel. All good, staff v nice. Hard this time round booking everything due to Covid 19- meals swim etc. Forgot to book a massage so lost out this time! ???? would recommend Irish mini breaks for valu
Brid scored 3 / 5 on 04/07/2021
We had a very pleasant stay and would not hesitate staying here again. Would have liked fruit and yoghurt and possibly a little more variety than full Irish for breakfast. All that aside we enjoyed our trip and found plenty to see and do locally.
Aishling scored 5 / 5 on 03/07/2021
Staff extremely professional and FRIENDLY... Hotel very clean. Felt very comfortable with 3 young children. Pool facilities also very good and clean.
Stephen scored 5 / 5 on 02/07/2021
Lovely hotel and super staff. Everyone extremely helpful and friendly.
Excellent value for money
Patricia scored 5 / 5 on 30/06/2021
Can't say enough good things about this hotel ,the food was delicious and the staff were so friendly and helpful , nothing was too much trouble ,I will definitely return .
Audrey scored 3 / 5 on 30/06/2021
Great value for money the bar and restaurant staff were excellent. Rooms were clean but need updating. Dinner & Breakfast were very nice. The poor was lovely and warm only negative thing was the carpet in the room needed to be cleaned .
Brian scored 3 / 5 on 29/06/2021
Loved this hotel room was clean food was fab staff were very friendly would definitely go back
Catherine scored 5 / 5 on 29/06/2021
We were a family celebrating a birthday.
All staff friendly and helpful. Thanks to David and Josephine for looking after us for dinner. Service was excellent and food 100 percent. Leisure centre very well organised staff helpful. Will be back.
Lukasz scored 5 / 5 on 29/06/2021
Eric scored 5 / 5 on 29/06/2021
Fantastic weekend in a fantastic hotel in a fantastic location. Staff were so friendly and helpful. Place ran like a dream while all covid protocols adhered to. Food was lovely and restaurant was spacious and welcoming. We will definitely be back.
Jacqueline scored 5 / 5 on 26/06/2021
Everything ???? percent rooms food staff leisure facilities..you couldn't ask for any more...perfect place too stay..
Lisa scored 5 / 5 on 26/06/2021
Great hotel staff lovely
Jacqueline scored 5 / 5 on 25/06/2021
Lovely relaxing hotel
Freda scored 3 / 5 on 22/06/2021
Fabulous hotel staff excellent food delicious
Mary scored 3 / 5 on 22/06/2021
Had a very plesent stay staff very friendly and helpful would stay again
Martin scored 4 / 5 on 22/06/2021
Had a lovely stay in Hotel Ballina for our two night getaway.Hotel was very clean and staff were very friendly and accommodating.We had dinner in the hotel our first night and was absolutely fantastic,Couldn’t fault the food at all.Our only problem is we didn’t book the second night and the place was full,But they were still going to accommodate us an hour later.Hotel rooms were clean but need a small touch up like bigger TV and better channel quality,That was the only fault I found with the room.Bed was massive and very comfortable,Hotel only a small bit out from the town less than 5 mins in a taxi.Can’t recommend the staff enough all local men and women and really appreciated you being there.North Mayo is an absolute must along the wild Atlantic way,And I would definitely recommend hotel Ballina to friends and family.
Raymond scored 4 / 5 on 22/06/2021
Stayed for 2 nights on a family break. Staff very friendly and accommodation. Food could have been slightly better with maybe more choice on the menu but over all we all had a great time and would definitely go back
Kathleen scored 5 / 5 on 20/06/2021
Beautiful hotel and so clean. Staff, service and meals were excellent. Would definitely stay here again.
Michael scored 5 / 5 on 19/06/2021
Excellent food ..lovely room..pool lovely too..
Caroline scored 3 / 5 on 16/06/2021
Staff extremely friendly, dinner was fabulous, breakfast over cooked.
Hotel bedrooms extremely warm with no proper ventilation in the rooms.
David scored 3 / 5 on 15/06/2021
The hotel is lovely dinner menu and food fab. Staff very friendly.
My only issue was breakfast unorganised, cold, hair in my food. Tables and chairs not cleaned down after every customer. Given current global situation this needs to be addressed.
But it was a nice hotel with lovely staff.
Shannon scored 5 / 5 on 15/06/2021
Great National Hotel Ballina is a brilliant location for a nice quite getaway. The rooms are so spacious and extremely clean. The food is amazing. And the staff are just brillaint so helpful & friendly. We will definitley be back. Thankyou guy's for such a fantastic stay.
Breda scored 5 / 5 on 15/06/2021
Fabulous weekend Break with children.
Hotel very friendly. Great food . Great spa experience. Room was big enough for 2 ad and 2 children. Will definitely be back again would loved to have stayed longer. Great location for visiting mayo sites.
Anita scored 5 / 5 on 04/10/2020
Lovely hotel. Very friendly staff. Spa was excellent.food was lovely.
Annette scored 5 / 5 on 22/09/2020
We had a lovely stay. Everyone was so friendly and helpful. Swimming pool was great. Food was yummy.. We would highly recommend this hotel.
Ligita scored 4 / 5 on 22/09/2020
Super place with kids. We enjoyed stycation
Aidan scored 5 / 5 on 15/09/2020
Staff were friendly .hotel very clean .Food excellent .You would need to book spa treatments in advance as limited slots available.
Saundra scored 4 / 5 on 13/09/2020
The Great National Ballina was a lovely hotel . The room was spacious , very clean . Staff were very attentive . Dining was a great experience as the dining area is so big its easy to be socially distant . Food was gorgeous too. It is 3k from Ballina so a little out of the way but definitely value for money.
Robin scored 3 / 5 on 04/09/2020
The staff were very good and though the menu was limited because of Covid 19 the food was really tasty and well presented. Top marks to the chefs. We had 6 meals there. The hotel conformed to all the Covid 19 regulations and we felt at ease . If I was to critise anything it would be structural. Some of the foyer funiture is past its sell by date and certainly the bedroom we had needed upgrading. The light carpet was host to over 15 stains and first impressions were that the room was dirty. I will give the current situation as being an excuse.
Bernadette scored 4 / 5 on 28/08/2020
Great food and very clean and organised hotel. Staff were lovely. Great value for money. Will be back!
Joanne scored 2 / 5 on 24/08/2020
I think the hotel has a lot of potential and I understand the challenges you face with Covid, but I felt the cleanliness of the room could have been better and I found the breakfast to be really poor... even if the buffet could not be available, there was no fruit, yoghurt pastries which could have been wrapped and handed out with the hot breakfast. If you could have even had someone explain to you what was available and how it was going to work it would have been better received...some of the staff were also serving with their visors on their head and not covering their mouth and nose. The staff in the restaurant that evening were really pleasant and accommodating and the food was lovely.
Martina scored 3 / 5 on 20/08/2020
Claire scored 1 / 5 on 17/08/2020
Very disappointed with the service at Ballina. Won’t be back
Claire scored 1 / 5 on 15/08/2020
We were charged €20 for 2 children’s breakfasts even though we were told via email that the cost of the breakfast was included in a 40€ surcharge to add children to the room. Complained to the hotel via email but no joy! Room was also very shabby- beds were messily made, light broke in bathroom and no tv remote in rooms. Very disappointed and won’t be back even though we have been many times before without issue
Rita scored 4 / 5 on 15/08/2020
Lovely staff, very friendly. Swimming Pool was really warm, and only a few people allowed to use it at one time, which was great. We booked for 5 oclock most evenings and more or less had the pool to ourselves. The food was lovely and the deserts were devine. The hotel was very clean and all Covid restrictions were handled really well. Hand gel at every door etc. I would stay here again.
Irene scored 4 / 5 on 14/08/2020
Lovely quiet clean hotel. Staff very friendly.
Margaret scored 3 / 5 on 11/08/2020
Lovely room, staff were Fantastic!
Orla scored 4 / 5 on 09/08/2020
Hotel decor a little tired. However the extremely friendly and helpful staff made up for this. I was really impressed by the staff. Food was very good. Would definitely return to this hotel
William scored 3 / 5 on 02/08/2020
Vera scored 5 / 5 on 31/07/2020
Staff were excellent and very efficient and friendly
Mary scored 5 / 5 on 25/07/2020
Lovely hotel. Friendly staff that go above and beyond. Really amazing pool & spa. Tasty food nice portions. The chicken wings were amazing! A gem of a hotel in a fantastic location.
Tony scored 5 / 5 on 19/07/2020
We stayed here on the 1st night the hotel opened after lockdown and can’t say a bad word about it. The food was excellent, steak cooked perfectly as was breakfast the next morning. The hotel was spotlessly clean with lots of sanitation stations and the staff couldn’t be more helpful . Looking forward to our next visit !
Terry scored 5 / 5 on 14/07/2020
Very friendly and helpful staff. The food was excellent. Hotel was spotless thank you for a lovely break.
Darren scored 4 / 5 on 08/07/2020
Really enjoyed the hotel break with 4 kids. Hotel very well set up for the current covid environment. Well organised and clean and pool onsite to which was great. Kids loved it and price great. Not far from enniscrone and also did the beleek woods walk and fantastic playground in ballina.
James scored 5 / 5 on 11/02/2019
Really enjoyed break hotel was greatvstaff very friendly and rooms very spacious
Tarek scored 4 / 5 on 19/06/2018
Overall the Hotel was really good, room clean, location is perfect
Annie scored 4 / 5 on 26/02/2018
Very nice hotel,
Rooms clean, modern, spacious and warm. Hotel quiet and relaxing, food excellent, staff friendly.
Would recommend highly.
Aidan scored 5 / 5 on 16/09/2017
Really excellent hotel. Staff very friendly and helpful. Food very nice.
Signage on ain road is not good. We missed the exit from the main road.
Ems scored 5 / 5 on 06/09/2017
Lovely hotel, ideal for a family break. Kids enjoyed the pool and we ate in the bar which we enjoyed. The receptionist was super friendly & made us feel so welcome. Kids just loved the pool, so they were happy out.
Bonny scored 5 / 5 on 18/10/2016
Beautiful hotel, really enjoyed our stay Der, lovely big spacious bedroom and equally big bed, food excellent, also good.
Anne scored 5 / 5 on 10/10/2016
stayed here for two nights, staff were friendly service was excellent will definelty stay at this hotel again
Ng scored 5 / 5 on 04/10/2016
Very good family friendly facilities.
Cmwrynn scored 4 / 5 on 28/09/2016
Really friendly helpful staff. Very good leisure centre and good breakfast, location very good for accessing wonderful local beaches for long romantic walks!! This made for a very enjoyable one night stay. Will return for longer next time
Dandclann scored 3 / 5 on 28/09/2016
awarding 3.5 stars
room reasonably comfortable big double , single and camp bed
food breakfast satisfactory
bar food good
parking free on sit e
a bit outside town -
Reviewer37407320 scored 3 / 5 on 27/08/2016
I WOULD RATE THIS HOTEL A 3 STAR. THE HOTEL ITSELF WAS VERY CLEAN AND THE FOOD WAS OK. DINNER WAS NICE, BUT THE BREAKFAST WASN'T THAT GREAT, I THOUGHT. THE SERVICE IS ALSO QUITE SLOW. THERE WAS A FEW BUS TOURS THERE RECENTLY AND IT APPEARED THAT THEY WERE TAKING UP MOST OF THE WAITER'S TIME AND THAT THE REST OF THE GUESTS WERE LEFT UNTIL THEY WERE ABLE TO GET TO THEM. I ENJOYED OUR STAY OVERALL AND THE STAFF WERE VERY FRIENDLY.
James scored 2 / 5 on 09/08/2016
Evening meal was very poor. Breakfast was a disaster ie no soda bread,no eggs on one morning.Fire alarm went off one night - no proper explanation or apology was given.Nobody seemed to be in charge of evacuation process.No fire service came to investigate.
On positive side rooms were nice and staff friendly.
Hotel located outside of the town, taxi fare â‚¬10.00 each way.
Grade 4 status - noi in my opinion.
Would not recommend.
Star Rating 2
Lorraine scored 3 / 5 on 08/08/2016
Had a two night stay here with B and B and one evening meal included. The hotel rooms were very clean (we had two inter connecting rooms which were great as we had a young child with us and it afforded us lots of space). The pool area could do with some attention, it is looking a bit jaded. The staff were all very friendly and helpful but service in the restaurant was very slow (which can be a problem with young children who aren't wired for waiting). The food included in the deal was uninspired and some portions were small, however the A La Carte menu was nicer, especially the crab claw starter and the chowder. An alarm went off close to midnight on our first night as we sat in the lobby area enjoying a drink, at no stage did a member of staff inform us what was going on or if we should evacuate (some people vacated their rooms with their children, all in nightwear and obviously woken from their sleep, with no explanation of what was happening from the staff/management). As mentioned in previous comments the hotel is not well signposted from the road and could easily be missed. All in all it was an enjoyable stay but it is not a 4 star hotel to my mind.
Ellie scored 5 / 5 on 25/07/2016
perfect hotel for families, very clean , lovely breakfast and plenty for the children to do. Staff were so friendly and very welcoming. will
use this hotel again and will recommend to family and friends.
Dr scored 2 / 5 on 21/06/2016
Definitely not a 4 star hotel. It was perfectly adequate but there was nothing remotely "luxurious" about it.
Very little signing for the hotel when approaching from the town, and the name on the gate is not Hotel Ballina. Either change the name on the gate or update the hotel name elsewhere. We travelled another km looking for another hotel.
Some staff were friendly and helpful but some were curt to the point of rudeness. Service at dinner was very slow, too few staff coping with bar and dining room.
Sinead scored 4 / 5 on 28/10/2015
Lovely two night stay here with large family room. Would highly recommend
Olearyali scored 4 / 5 on 20/10/2015
Very inviting and friendly staff we enjoyed our stay.
Conor scored 5 / 5 on 20/10/2015
Hotel was great! Staff were very friendly and food was excellent. Its a little outside of town but with a large pool and live music on the Saturday night we checked in we felt there was more than enough to occupy us for a night away. I read a few reviews about the worn out chairs and have to say found them strange especially as the rest of the room was very modern and spacious. The old chair seemed out of place.
Would recommend this hotel especially for a getaway break.
Don scored 4 / 5 on 06/10/2015
Good clean hotel, staff very friendly and breakfast was very good
Irina scored 4 / 5 on 15/09/2015
The hotel was nice and clean, rooms quite spacious. Spa treatments absolutely fantastic (especially massage) and very nice leisure center.
We stayed there for 2 nights with dinner option purchased for both night. Food from the set menu was only fair, however on the 2nd night we opted for A La Carte menu (for a supplement of 7 eur per person) and it was amazing.
Tess scored 2 / 5 on 11/09/2015
Hotel itself was very nice, staff friendly and welcoming. However, the dinner included in the deal tasteless and disappointing.
Claire scored 3 / 5 on 29/08/2015
Room was nice and big, staff very friendly and helpful. We felt the room, restaurant and bar area, hotel in general was very cold. Dinner was adequate, breakfast was okay.
Steve scored 3 / 5 on 02/08/2015
Great hotel lovely food and enjoyed our stay. However upon arrival we were told that lidl website had cancelled our booking. Took a bit of time to sort this out which isn't Ideal after a four hour drive and three young kids. Eventually matter was resolved and it didn't spoil our holiday.
Laurence scored 5 / 5 on 27/05/2015
We had a lovely stay at the hotel, lovely room, friendly staff, very comfortable. Very clean would stay there again
David scored 4 / 5 on 18/02/2015
Hotel Ballina is a solid half hour walk to the south edge of Ballina proper but there are decent footpaths most of the way in.
The hotel itself is quite pleasant. The double room was spacious. The dinners were grand. A note on the meal vouchers: they are good for four courses between two people, picked from a specific menu. Still tasty just not the main menu.
Overall four stars is apt.
Walid scored 4 / 5 on 08/10/2014
Good one specially for families
Greg scored 4 / 5 on 15/08/2014
clean adequate room, although the shampoo dispenser in shower was empty luckily I had my own-,breakast was lovley - but it was the evening dinner where I found that these kind of discount break tends to have its own menu printed on a sheet of A4 - the starter and dessert selections were fine but the main consisted of 4 choices - 2 of which were fish based one chicken curry and one steak, now my wife and I neither are too keen on fish I don't like curry and she doesn't like steak !! that didn't leave a lot to choose from- maybe a pork or lamb dish in place of one of the fish or even better both would have been ideal I brought it to the attention of the manager and we were offered chichen stir- fry which we had to make do with ! but overall apart from that it was grand
Fintan scored 2 / 5 on 01/08/2014
Hi , I never like to write a bad review of a hotel especially when the majority of the staff were so friendly and helpful . However it only takes a few hiccups in service to ruin your well earned break. This is what happened to myself, my wife and three children,. We opted for a three night stay with one evening meal included, .Two of my children are teenagers and so were paid for in full as adults. Upon arrival at 3:30 pm. we were informed that our rooms were not ready and so we decided to explore Ballina and come back. Again upon arrival, about an hour later,there was no room, this time the receptionist said it was because she was trying to locate adjoining rooms for our convenience we thanked her but when we got the rooms at 5:45 pm. they weren't adjoining but down the hall from each other. Pool closed at 6:00 pm. so no swim. We got a fold up bed for the youngest but it was inadequate almost folded around him .The second night we opted for our inclusive 2 coarse meal for four adults, the girl dropped the menus on the table and was rude throughout, Luckily half way through she seemed to disappear and we were served by a lovely friendly waitress who redeemed the evening. The meal cost 85 euro when we had desert and paid for the under twelve, this included a bottle of wine 24 euro(Plonk actually, the wine list is really nothing to mention) and included surcharges of 7 euro if you were having steak or fish. The following night we had a top class meal in the town in a gem of a place called Dillon's bar & restaurant here the 3 courses and drinks came to 135 euro not much more than the "free meal".The shower in the boys room was broken and the promise to fix it never materialized. The shower gel was empty and when it was replaced it was with an empty bottle. The breakfast was very poor as if reheated. There was no greeting at breakfast and tables weren't cleared, The girls ran about doing there utmost to please but were clearly understaffed. There were no towels available at the pool we were asked to go back and bring them from the room.
On the upside most of the staff were extremely eager to please, no kidding. really nice people and as I've said this was the redeeming factor. The Hotel and rooms were spotlessly clean no complaint there.
Hopefully this review is helpful to the management.
Eddie scored 5 / 5 on 26/07/2014
We stayed from 20th-24th July . Hotel and room were spotless they had a fullirish breakfast plus pancakes which l had every morningand were lovely. Staff were very friendly. No entertainment during the week but its not far from town and plenty going on during the week. We went to a jazz session on Tuesday night it was great. Ballina is a lovely town with very friendly people the girl in the tourist office was very helpful giving us advise on where to go . All in all we really enjoyed our break will be back.
Dnk scored 4 / 5 on 18/07/2014
We stayed here as a family with 2 young children and found the family room and kids pool very suitable for our needs, there was also a very good selection at breakfast, we've stayed in bigger hotels where porridge is not available like it is here. Food in the bar and restaurant was also of a high standard, a delay and mix up with our order was promptly resolved and we were offered a discount. We'd stay here again.
Davidandclann scored 4 / 5 on 17/07/2014
Modern hotel with good facilities - we stayed in a family room - a queen a single and a camp bed - spacious room
pool was big and clean and kids enjoyed it
food was reasonable value
parking on site and free of charge
hotel busy when we stayed but it did not effect our sleep quality as we had a quiet room
I would award it 3.75 stars, Id give it a full 4 stars if camp bed was a proper single bed and a playground on site for kids
Margaret scored 4 / 5 on 10/07/2014
Very pleased with the Hotel and Leisure Centre. Breakfast the best I have had in Ireland in a long time. We had dinner on both nights and there was an excellent choice of food on the menu. We would certainly use the Hotel again and advise others to do so.
Only fault was that the Voucher did not contain the telephone and address of the Hotel and I had some difficulty in locating it on the first night.
Cp scored 5 / 5 on 15/05/2014
Myself and my wife stayed at hotel ballina on a two night break...The hotel is a very high standard with great rooms ....Food was fantastic...plenty of amenities...Would have no problem recommending this hotel...
Mags scored 4 / 5 on 07/05/2014
Really enjoyed our stay over the Bank Holiday w'end. The staff were very friendly and helpful. I would particularly like to commend Roisin, a receptionist, who dealt very sensitively with me! The hotel was buzzing but there was attention to detail. We loved the late breakfast time. The food was tasty. I would definitely go back. The Hotel is a distance from the town but taxi back was reasonable.
Carmel scored 5 / 5 on 04/04/2014
Hi. We are in our mid 50s and we enjoyed our 2 nights B&B 1 evening meal at the Hotel Ballina. All the staff were nice and friendly. Room was very well kept and the bed was comfortably. 15 min outside Ballina there is the lovely inishcrone beach where you can go for a long walks. Ballina is a lovely Town with lots of shops.
Lorraine scored 4 / 5 on 26/03/2014
perfect break if you want to get away from all the hustle of the city. Hotel quiet , and perfect for couples.spotless clean and we upgraded to a junior suite and the bed was so big and comfortable. Would recommend a stay here.
Enda scored 4 / 5 on 30/10/2013
We had a 3 day stay at the Ballina Hotel. Nice hotel, a bit out from the town, but we enjoy the piece and quite so we didnt mind. Staff were nice and friendly. Room comfortable and spacious. Pool and gym facilities are good. the only negatives I would have were 1) the noise in the pool from some pump/heater was terrible 2) we had dinner one evening in the restaurant, we were settled down to enjoy our mean when a staff member proceeded to drag the tables around the room. Obviously to set up for a party, at least have 2 people to lift the tables rather than one person draging and screeching furniture around. Spoiled the atmosphere!
Overall we enjoyed our stay and would recomment.
Asmyth scored 2 / 5 on 29/10/2013
Recently stayed here for two nights over October bank holiday weekend. The hotel itself is a lovely building and the room we were allocated was clean and spacious. We had dinner included in our package which we had on the first night of our stay. It was fabulous and the service was great could not fault it. The bar man JJ "I think" was friendly and chatted to us when he was behind the bar. We were so dissapointed to arrive to breakfast next morning. we went down at 10.30 so we were on one of the last sittings Im sure as breakfast finished at 11am. We had to clear our own table and then go and ask for cutlery and then cups and then tea. Nobody greeted us to ask for room number or say "Good Morning". Breakfast itself was not great at all my husband was up getting his breakfast and anothe guest joked with him about the eggs been there since last week !!! So he passed on them. We used all the facilities such as the pool, Sauna, Jacuzzi, Steam room these were all great facilities (steam room is tiny but was really lovely). We went for some lunch in the bar. We were the only people there. My husband ordered potatoe Wedges from the lunch menu ......... Do not order this. One potatoe cut into four pieces with some sort of a sauce on top. For this we were charged â‚¬6.95 - for a potatoe ! It was meant to be portion of potatoe wedges with bacon bits and creame fraiche what he got was a side order or wedges. Again no welcome to us here acutally we felt like we were in the way ! We did not have dinner there that evening. Breakfast again same thing not one person clearing tables although the breakfast itself was much better and we went in at the same time as the morning before. We again had to clear our own table and go on the a hunt for cutlery etc. One girl working there Tara spoke to us was very pleasant came over with tea and toast and started to clear space beside us so we could enjoy our breakfast. This hotel has a lot of good points in the services it has to offer but that is it. Dont be going here for a hearty welcome !!!
Cmcg scored 4 / 5 on 08/10/2013
We had a very enjoyable 2 day stay at the Ballina Hotel. The staff were very welcoming, friendly and helpful. We took advantage of the pool and gym facilities each morning before a wonderful breakfast and then out sight seeing. The hotel was very clean and well equipped. Will definitely be back.
Ff scored 5 / 5 on 08/10/2013
we had a great break at this hotel staff very helpful
lover the pool food was great
cant wait to go again
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