Marie scored 3 / 5 on 07/11/2023
Totally self serve breakfast .No teapots and only hot, not boiling water for tea.. No shower caps. No soap. None of the little extras in the bathroom. No biscuits for tea.
Christopher scored 4 / 5 on 14/08/2023
Hotel was lovely and food was top quality and reasonably priced… service was painfully slow and waited over an hour to get a menu and a drink on our first night… I don’t have a bad word to say about the staff as they were all so pleasant and helpful especially Jamie who waited on our table for two nights.. these were the best two nights as he looked after us so well. The managers in charge of the breakfast service(who’s name I didn’t catch) was so helpful when my young son was sick so please please give your staff a raise as without them you don’t have a business!!!!!
Thomas scored 4 / 5 on 02/03/2023
Nice night away pleasent staff,
Room quite small but sufficient,nice well equipped modern room spotless clean,
Matt scored 5 / 5 on 13/02/2023
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Galway.
Here is short movie from Our room...
Definitely we will go back.????
Mnartin scored 4 / 5 on 08/02/2023
Very Enjoyable .........Staff very friendly and helpfull
Bernie scored 5 / 5 on 06/02/2023
Fabulous hotel , so relaxing, breakfast was lovely and also staff very friendly
Helen scored 5 / 5 on 04/01/2023
Really enjoyed our stay here, food was beautiful, breakfast was plentiful. Staff were very helpful. We spent New year's eve in the bar and had a great night. Last but not least there was a fridge in our room...a big plus in any hotel...we'll be back.
Michael scored 2 / 5 on 03/01/2023
We arrived to the hotel at 8.00pm to check in. The receptionist was very pleasant and asked us at what time would we like to have breakfast, I said 9.30am would be great but we were told that they were so busy that we would have to have breakfast by 8.30am at the latest. I was very disappointed by this news after paying €180 for bed and breakfast you would expect that you would be able to have breakfast a bit later.
After check in we went to our room to drop of our luggage and get ready for a meal, We went down and were seated at 8.50pm. The menu was very poor and we both decided to have bolognaise which cost €18.50c each. We had a drink with our meal also. After our meal i went up to pay for the meal and drinks , The manager was talking to a couple that were sitting beside the pay station and left me standing for five minutes before turning and asking if he could help me. I said I would like to pay for the food and drinks we had and he said ok, at no stage did he apologise for leaving me standing for five minutes nor did he ask did we enjoy the food.
After our meal we got two more drinks and sat down to enjoy them. At 10.50pm one of the bar staff came up to us asking if we would like another drink as the bar is closing at 11.00pm. This is the first time i have ever stayed in a hotel that the bar closes at 11.00pm for residents .
The next morning we went down for breakfast at 8.30am which is self service and all i can say is that the food was so dry and looked like it had been cooked many many hours earlier .
We will never stay at a Maldron hotel again .
Pádraig scored 5 / 5 on 25/12/2022
Very good value. Staff (French lads in restaurant particularly) friendly and helpful. Good quality breakfast.
Audrey scored 5 / 5 on 20/12/2022
Fantastic hotel from check-in to check-out,.. Delightful staff in all departments.. Room very spacious, clean, and comfortable,, tea and coffee facilities in room which is a must, for us anyway. Breakfast was definitely plentiful, to suit everyone's tastes, nice leisurely 15 min walk to the city center... Will definitely stay again when visiting Galway...
Ciara scored 3 / 5 on 14/12/2022
Fab hotel very clean
Breakfasts was fab
Tara scored 4 / 5 on 07/12/2022
We stayed here for the night on Sunday as we were down in Galway for the Christmas markets. Hotel is in a good location, only 15 minute walk into city centre with free parking.
Room was clean and cosy and modern with comfy beds. Staff very friendly, Mohamed checked us in, nice guy. Breakfast was lovely, lots of choice and tasty.
The only negatives were our TV wasn't working when we got to the room, we were heading out but wanted it fixed for when we came back later with our 2 kids. We rang reception at least 5 times to ask for maintenance to call up and there was no answer. We ended up having to go down to reception in person. Also, we were on the 1st floor and the noise from the petrol station and main road was unreal, I woke up at 5.15am and couldn't get back to sleep for 2 hours it was that loud.
However, I would definitely stay here again, thank you all in the Maldron.
Tara scored 3 / 5 on 01/12/2022
Stayed for my daughters 10th birthday I had made a special request for a little note to be left in room wishing her happy bday, asked at check in, said they never got the request and came up to the room with a piece of printer a4 paper saying happy birthday disappointing really. Hotel is lovely but there is a lack of care and attention to detail. I had to ask for a table to be cleaned and staff in general looked sloppy and unkept.
Dawn scored 5 / 5 on 06/11/2022
This hotel was the perfect place for a family break. Menu was gorgeous , kids club onsite was very well run . Kids loved it! The hotel staff were very accomadating. Breakfast was devine
Siobhán scored 4 / 5 on 05/11/2022
Friendly staff. Very comfortable beds. Clean room. Delicious breakfast. I didn't realise there was no Leisure Centre. My kids were disappointed but that was my fault I didn't check when booking the hotel.
Krzysztof scored 3 / 5 on 03/11/2022
Cold breakfast,small choice....-no bean,bread....lunch ok, dinner-bad steak and few more thinks.Bar-very limited drinks.Good rooms-big and clean.Parking free.
Lucica scored 4 / 5 on 09/06/2022
Nice and clean, not too far from the Galway centre.
Annette scored 4 / 5 on 28/05/2022
The staff were outstanding in every area we were in , food was superb, we were well pleased .
Marcin scored 5 / 5 on 25/04/2022
Great hotel ,friendly staff ,lovely breakfast, great location near city centre.
Karl scored 5 / 5 on 02/01/2022
Great hotel, very clean and hospitable premise; friendly staff; and fine, comfortable and well maintained rooms. Good quality breakfast. Amenities are well presented and the location is outstanding with Eyre Square less than 20 mins away by foot & the Coach Station about 20 mins in the opposite direction. Would certainly stay again.
Shannon scored 5 / 5 on 01/01/2022
Brilliant hotel, small touches mean a lot. We asked for additional pillows and got them without delay. Breakfast was great. Santa had got this break for my daughter, there was selection boxes and a note from santa in the room, it was just epic and added to the excitement. Staff at breakfast were so helpful, they welcomed us by name and knew santa had got this trip, kids were offered hot choc and pancakes for breakfast. They went above and beyond what I expected to make this a special stay for us.
Marie scored 5 / 5 on 30/10/2021
Lovely clean hotel with everything you need for a relaxing family holiday ,staff were very welcoming and couldn't do enough for us ,food was also very good ,very central ,we will be back????
Emma scored 3 / 5 on 29/10/2021
Fantastic hotel. From the moment we arrived it was 100%. Kids got a lovely ice pop on arrival. Booked dinner and breakfast..dinner was amazing, food was 100%, Tommy the waiter in bar was great, so friendly and couldnt do enough. Breakfast was fabulous. A great stay we will be back.
Noel scored 5 / 5 on 27/10/2021
I found hotel staff and food very good.Its a new find.
I will be returning.
Barbara scored 5 / 5 on 28/09/2021
Stayed in the hotel with family. Absolutely fab hotel food great staff friendly and so eager to please . Room spotless clean would highly recommend it hope to go back sometime ! Anytime!
Gbadebo scored 4 / 5 on 22/09/2021
The staff were nice and very helpful. They arranged early check-in for us as we arrived earlier than the check-in time. The food was also good with sizeable portions.
Clare scored 4 / 5 on 05/09/2021
Very nice hotel with friendly & helpful staff. Our twin room was a deluxe double with two double beds & was very roomy with comfortable beds. I’d definitely stay again
Chizoba scored 4 / 5 on 28/08/2021
Very friendly staff and family friendly hotel
Rachael scored 5 / 5 on 21/08/2021
Highly recommend The Maldron Sandy Road. Hotel is spotless Staff are very friendly and extremely helpful. Would definitely return. Great Value for money thanks to Irish Mini Breaks
Catherine scored 5 / 5 on 18/08/2021
Thoroughly enjoyed our stay here, excellent food, friendly staff, will definitely return again.
Graeme scored 4 / 5 on 16/08/2021
Hotel is a good location with a range of shops and fast food outlets within a 2 to10 min walk. 15-20 mins walk to Galway centre or take 407 bus 2 mins from hotel or Taxi from rank at Hotel door. Room was very good, nice bathroom and excellent WiFi. Staff were very good. Restaurant and bar area is OK, lacks a bit of atmosphere. Very good breakfast selection but dinner menu only OK (in our opinion). Underground parking very good. All staff and most guests adhering to COVID mask wearing whilst in hotel general areas. Would book again if visiting the area as excellent base for touring the area by car.
Brian scored 4 / 5 on 15/08/2021
Very pleased with our stay in the Maldron. The hotel is well maintained, modern and clean. The food is very nice while the mainly young waiting staff are pleasant and courteous.
Trena scored 4 / 5 on 14/08/2021
Fab hotel, child friendly staff very helpful and lovely to deal with
Really enjoyed our stay
Michael scored 5 / 5 on 14/08/2021
Very nice hotel. Staff excellent especially in the restaurant . Nothing was too much trouble
Mandy scored 5 / 5 on 25/07/2021
Stunning hotel,bright airy rooms with air conditioning and a mini fridge ,staff so helpful couldn’t do enough for us ,will definitely be back
Caroline scored 5 / 5 on 17/07/2021
Absolutely loved everything about this hotel, staff were by far the best I've ever experienced,helpful and friendly.location perfect spar beside hotel ans city a nice ten min walk,
Will deffinetly return
Marie scored 4 / 5 on 11/07/2021
Wonderful break the staff were amazing food lovely great value
Helen scored 5 / 5 on 07/07/2021
Fabulous Hotel! I spent two nights with a friend at this hotel and we could not fault a thing. The Covid policies in place in the hotel are excellent. We felt very safe there. The breakfast was delicious and the service was brilliant. The staff were all very welcoming and helpful. The bar and restaurant area were very relaxing and a nice escape from the rain outside with current outdoor dining only possible elsewhere. We will definitely return to this hotel in the near future. Thank you for a wonderful stay.
Tuyet scored 5 / 5 on 30/06/2021
Very happy with service
Rodica scored 3 / 5 on 28/06/2021
Hotel staff was very nice and helpful. Couple of things to improve on room cleanness - the beds sheets were a bit off, room was not cleaned on the 2nd day!
Rodica scored 3 / 5 on 28/06/2021
Hotel staff was very nice and helpful. Couple of things to improve on room cleanness - the beds sheeds were a bit off,
Patricia scored 4 / 5 on 22/06/2021
Lovely friendly staff, great food and good location.
Sonya scored 4 / 5 on 06/10/2020
Great hotel. Lovely room and really good breakfast. Would definitely book here again.
Orla scored 3 / 5 on 26/08/2020
Lovely clean hotel..nice family room, not too warm! Young waiting staff in restaurant not trained properly & got order wrong, no cutlery etc. No info given on check in on hotel, later found out kids club existed. Also no info on hotel amenities in room or on tv. But overall a nice pleasant stay
Mary scored 5 / 5 on 23/08/2020
Staff were very friendly and food was excellent
Rebecca scored 4 / 5 on 22/08/2020
Staff were lovely and very helpful food was v nice really liked the breakfast Service was a little slower but this was due to covid and breakfast being cooked to order and fresh. Staff couldn’t do enough for us and set up is excellent only negative is distance to city but it’s only a 20 min walk and the bus does stop nearby too would visit again great value great staff and great food and service
Dijo scored 3 / 5 on 03/08/2020
Over all average. NOTHING SPECIAL TO RIGHT. Every thing just average.
Annmarie scored 3 / 5 on 31/07/2020
Nice hotel with lovely decor, the beds are a small double not suitable for adults, but would do kids. We stayed 3ngts, 26-29 July 2020, hotel very strict with Covid restrictions. Got served drinks after a Our meal on the 1st night but wouldn’t serve drinks on the 2nd night. Then on the 3rd night we rang to book a table for dinner we were told it was fully booked, I was raging. Hotel room not cleaned during our stay, they said to protect us and their staff .....cleaning the room would not put anyone at risk... total cop put. We had to phone for toilet roll and clean towels. Food was nice when we actually got a table, Underground car park is handy, location is good. Small hotel not much happening
Wouldn’t be in a hurry back to be honest
Joe scored 4 / 5 on 10/01/2018
GREAT SERVICE, CLEAN ROOMS .FOOD VERY GOOD NEAR TO MANY SHOPS 10 MIN WALK TO CITY CENTRE .WILL STAY AGAIN.
Marie scored 4 / 5 on 28/11/2016
Lovely room, spacious and clean.
Breakfast was good.
Cannot fault location - would stay here again.
Patsy scored 4 / 5 on 14/11/2016
Very friendly and helpful staff. Room was fine and only suffered with the petrol station traffic adjacent. Fine comfortable rooms. Breakfast choice was excellent.
Barbara scored 4 / 5 on 30/10/2016
Great location. Easy walking distance to city centre. Will definately stay again.
A scored 4 / 5 on 22/10/2016
Good all round hotel within easy reach of the city centre, breakfast good. Rooms at back are nice and quite
Fuchsia scored 3 / 5 on 15/06/2016
We spent three nights in a hotel in June. The hotel is very good located, not fer from the city center which is ten minutes walk. You can get a bus 407 and the bus stop is like 50 meters from the hotel. There is a Dunnes store nearby, Galway shopping center and a Spar shop just next to the entrance door. By itself it was very quiet and clean. Meals in the restaurant were overpriced, to my opinion. I wouldn't recommend eating there. Overall experience was positive.
Rach scored 5 / 5 on 01/03/2016
Lovely hotel and helpful friendly staff!
Dbc scored 5 / 5 on 01/03/2016
Very good value for money. Staff were very pleasant. I really enjoyed my stay.
Fiona scored 5 / 5 on 23/02/2016
Second time staying here. lovely hotel. would reccommend it
Cats scored 1 / 5 on 19/01/2016
Very poor experience overall. Really loud sound coming from beside our room all night long, like the room was next to a boiler house. We couldn't get hot breakfast delivered to our room the next morning. There was a really bad smell in the bar when we went for a drink that night. I wouldn't book this place again.
Pat scored 5 / 5 on 03/12/2015
Really very good hotel , Excellent friendly staff. Food Ok. Overall a very good weekend. Will go again ... hoping for better weather.
Maura scored 4 / 5 on 30/11/2015
We stayed for 1 night booked out for a second night
It was very good, staff very helpfull. got spacious room
Had meal in bar when we arrived, good service and price reasonable.
Breakfast was excellent
car parking complimentary which is a bonus.
yes would stay again hopefully next year. star rating 4
Susan scored 5 / 5 on 27/11/2015
Stayed here in Tuesday and received a lovely warm welcome from David at reception who promptly ordered us a taxi when going out for the evening and recommended a great restaurant which we enjoyed. We'd breakfast and lunch the following day served both times by a really pleasant young girl called Shauna who has a fantastic sense of humour even if she doesn't like peas ;) we also had a wonderful experience in the spa with our treatments carried out by Jasmine and our welcome and goodbye by Clodagh both ladies where extremely welcoming and professional with great humour also. Overall would highly recommend this hotel.
Isabella scored 4 / 5 on 17/11/2015
Lovely hotel. Staff really helpful and friendly. Clean rooms. Lovely bar food and breakfast
Rose scored 4 / 5 on 10/11/2015
5 of us ladies stayed for one night in the Pillo Hotel Galway. It was a lovely hotel, very central, staff were lovely. We had an evening meal in the bar which was delicious and very reasonably priced. Breakfast was self service
the following morning and was fine. We had a lovely time. Its just a pity like most of the hotels, that there was no music in the bar. It would have been nice to be able to stay there rather than travel into town. We would definitely
stay there again
Eibhlin scored 4 / 5 on 03/11/2015
Nice hotel, rooms were beautiful and very clean and modern. Bar area and lobby were a bit smelly for some reason! But the place as a whole was lovely. Free parking, lovely breakfast and leisure centre made this a very good place to spend the night. Very good value and lovely staff!
David scored 1 / 5 on 29/10/2015
Awful breakfast.worst I have ever had.
Gym is just a treadmill.location is a good bit outside the city.
Can't understand how this hotel is 4 star
Sadie scored 4 / 5 on 25/10/2015
Enjoyed a lovely stay here in October for 2 nights. Have stayed here a couple of times before and its a lovely Hotel in a great location. Very clean and comfy rooms and great breakfast on both mornings. Staff very friendly esp Emma in the dining room. Will definitely stay here again.
Mairead scored 5 / 5 on 05/10/2015
Top class. Had a great stay here for 2 nights. Bedrooms fantastic great breakfast. 25 minute walk to town centre with lots of shops along the way!
Will stay again next time we are in Gallway.
Jodie scored 5 / 5 on 25/09/2015
Fantastic hotel for the price, great location, couldn't fault it
Marian scored 4 / 5 on 20/07/2015
Enjoyed our stay at the Pillo Hotel. Room very clean and spacious. Location very good - less than 15 mins walk to city centre. Have stayed in this hotel previously and would stay here again.
C. scored 5 / 5 on 19/07/2015
Excellent hotel in every way
Eamonn scored 4 / 5 on 19/07/2015
Excellent hotel. Staff extremely helpfull and courteous. Room very comfortable. Great value dinner menu with free bottle of wine. Would certainly book it avain
Mary scored 4 / 5 on 12/07/2015
Rooms excellent and spacious and very convenient to the city centre.
Katie scored 4 / 5 on 11/07/2015
overall very happy with our stay at the Pillo hotel.
rooms were clean and beds very comfortable.
had a very enjoyable time at the spa.
service was good. However, I was not very impressed with the food. Breakfast was was good but ordered the chicken ceaser salad one evening; there was hardly any chicken in the salad and the overall flavor was not pleasant.
Paddy scored 5 / 5 on 11/07/2015
We really enjoyed our stay at the pillo hotel very friendly staff room's were very nice and clean and cosy and the food was good really recommend the hotel.
Maryc scored 4 / 5 on 24/06/2015
I booked 2 nights at the lovely Pillo hotel ( 17th June for 2 nights) through the Lidl website. Thoroughly enjoyed the break...lovely hotel...friendly staff......big spacious room....did not have time to enjoy the Spa but offers looked good. I would recommend this Hotel for any break away in galway...close to city centre and free parking.
L. scored 4 / 5 on 21/06/2015
Enjoyed our recent stay at the Pillo Hotel Galway. I would like to thank the Staff who were very friendly and helpful, had a relaxing afternoon in the care of Anna in their Spa. Great bar and restaurant menu staff very helpful,
Will be going back to the Pillo again Thank You
Percy scored 4 / 5 on 14/05/2015
My Wife and I really enjoyed our break recent in the Pillo , a comfortable and very pleasant hotel with friendly ,welcoming staff. The Lidl breaks deal represented excellent value and as we love Galway , would hope to repeat the experience! No hesitation in recommending it to fellow breakers !! Percy (wexford)
Mary scored 5 / 5 on 13/05/2015
We had a very enjoyable stay at the Hotel last weekend. Lovely bar food on Saturday night followed by a delicious breakfast on Sunday morning.
We travel regularly to Galway and will definately return to the Pillo Hotel. Last weekend was our first stay at the hotel and we were very impressed.
Lynn scored 3 / 5 on 12/05/2015
Enjoyed our stay. Staff friendly and helpful. Good location - 10 minute walk to Shop Street. Hotel clean.
Stephen scored 5 / 5 on 10/05/2015
Excellent hotel,excellent staff and beautiful city.
Louisa scored 5 / 5 on 21/04/2015
Lovely hotel, very nice staff, good food. & comfy beds
Pouges scored 4 / 5 on 21/04/2015
Enjoyed my stay. Hotel/Room was clean. Staff were Courteous
Fiona scored 5 / 5 on 31/03/2015
Enjoyed our stay. Hotel was clean. Staff were Courteous and welcoming.
Eamon scored 4 / 5 on 19/05/2014
We had a very comfortable overnight in the nPillo Hotel.Staff were most friendly and efficient.We will be back.!
Mike scored 5 / 5 on 23/04/2014
Enjoyed a very pleasant overnight stay, all staff very friendly and helpful. Well run, quiet room. Facilities very good. Easy walking distance to town. Will stay again when next in Galway
Jmurphy scored 3 / 5 on 22/04/2014
Nice hotel and well maintained.
Check-in was busy - the man at recpt wasnt very friendly or welcome. Handed me a sheet of paper with instructions i.e. breakfast time etc - which i thought was rude, and not welcoming. Also pushy with the payment, i gave my credit card to hold the booking and would pay on check out as per most hotels... however he asked if i wanted to pay now, i said no will pay with cash on check out, he said why not pay now, 'get it out of the way' - as i didnt have the cash i couldnt but either way it should be my choice when to pay - at check-in or check-out !!!
Did not give directions to any facilities (Bar, Restaurant, or opening times) i know it was on the sheet i got...but still!!
Breakfast - Food was good - however the service has ALOT to answer for...
The lack of service, trained staff, and co-ordination is awful. They ran out of food alot, the waiters just ran around like headless chickens, had to wait 10mins for tea/coffee - then had no cup to pour it into, then no knife folks etc...
Over all the food was good, hotel was nice, but staff could do with some training, and some customer service
Budcrawler scored 3 / 5 on 14/04/2014
The hotel was clean and tidy and was quite modern.It is also in a very convenient location and has free parking. Wifi was free, fast and there was no silly code you had to get from reception. The room had all the amenities you would expect, tea & coffee making, iron, tv, etc. The bar food menu was better and cheaper than the restaurant, which was in the same room, just up a few steps higher! The food was ok, nothing special and a bit over priced for what it was. The waiting staff forgot some things in our order, like a dip/sauce for a starter and ketchup for the table. The cooked breakfast was very oily and the scrambled eggs looked like they were powdered eggs. The waiting staff forget our tea and we had to ask twice or three times until it eventually came. However, for the price that was paid for a night the Pillo was quite good, not four star, but good all the same. The waiting staff could do with some extra training.
Seamus scored 4 / 5 on 14/03/2014
Hotel accommodation and Food is good. However the 'sales' people are very abnoxious and uncooperative. they seem to take a bad view of anyone using the Lidl value breaks, they would rather one to book directly at a much higher price. I would not visit this Hotel again( Galway Pillo) purely because of the attitude of Sinead!
Sean scored 3 / 5 on 27/11/2013
Hi, this Hotel is very clean, heating system not working and was very noise, hade to turn it off, and use the mobile heater, breakfast not as good as it was the last time I stayed there, overall very good,
Dc scored 3 / 5 on 26/11/2013
hotel was warm, it smelt clean, well-located. Good price, breakfast was alittle dissappointing (fruit salad wasnt fresh) asked for portion of beans and they came out cold. All in all, I would recomment the hotel to friends.
Es scored 4 / 5 on 16/10/2013
Lovely hotel, food in the restaurant was excellent. Staff very friendly. My only complaint is that the beds are very short, I am 5' 9" and my husband is 6' 1" and our feet where hanging over the bottom of the bed., not comfortable ! We said this when paying and staff said others had also complained about this. Be aware if you are taller than 5'3".
Susanne scored 5 / 5 on 15/10/2013
Myself and my sister stayed at the Pilo Hotel Galway on Saturday 12th October 2013. On arrival we checked in at reception the two ladies at reception were very polite. It was not yet 3.00pm so our room wasn't ready, We went to the bar for a drink and a bit of lunch. We were served by Tommy who looked after us very well. Lunch was very good value and quite nice too.
We strolled into the city which is only about ten - fifteen minute walk.
When we went to our room it had two double beds, the room was quite spacious and very clean. We were meeting friends in the city for the evening so we were delighted to find a few taxis waiting outside the hotel that took us into Eyre square which is a short taxi ride away costing about six euro.
Later that night when we returned to the hotel and retired to our room.
We had a plesant nights sleep and breakfast is served until 11.00 am on Saturday and Sunday mornings, but you have to get there before 11.00 am as they start clearing up before 11.00. There was a great range to chose from including a cold buffet, cerals, fresh breads, fruit and yogurts and cooked breafast.
We throughly enjoyed our stay in the Pilo Hotel in Galway and its great value too.
Niamh scored 3 / 5 on 14/10/2013
rooms- very comfortable beds. Breakfast only average- not four star. Staff lovely. 3 stars
Paraic scored 4 / 5 on 29/04/2013
Fantastic hotel with very friendly and accommodating staff. Food was excellent. Beds were very comfortable and the room was very spacious. This was our third time staying at the Pilo hotel and we look forward to spending another break here again in the near future.
Sandy scored 5 / 5 on 05/04/2013
Lovely hotel, room was very spacious and very clean as was the hotel in general even when we went from undergrouncar park through corridor to the lift there was a lovely smell, very impressed! Food was excellent and the staff were extremelyely friendly from reception to bar and restaurant. An definitely will be back again soon.
Anna scored 5 / 5 on 05/03/2013
I really enjoyed my stay here.Very good hotel
Maurice scored 5 / 5 on 03/12/2012
Excellent Hotel in every aspect Would recomend it wthout any reservations
Sean scored 4 / 5 on 03/12/2012
Stayed here on the 23rd and 24th of November, Enjoyed the stay from Sopha in Reception to Fionn in the Bar and all the staff they ware so friendly and helpful, we had dinner on both nights and the food was cooked just the way we wanted it, the Parking in the underground is verry good and safe,
We will definately stay here again, Thanks Again Sean and Mary Conway.
Saoirse scored 4 / 5 on 20/11/2012
I was very impressed with the hotel and really enjoyed my stay
Mary scored 4 / 5 on 19/11/2012
staff very nice and helpful. The rooms are very big and very well equipped also very clean.
Daniel scored 5 / 5 on 11/11/2012
Really enjoyed our stay here. Room was nice and the mattress was possibly the best I'd ever slept on. Breakfast was a buffet and of an OK standard, could perhaps have had more choice to the continental selection but overall pretty good.
Liz scored 4 / 5 on 21/10/2012
Stayed here for 1 night. Hotel is very easy to find and very modern. The staff are all very friendly. Rooms are great- very clean and fresh looking with a lovely flat screen tv. The bar food is great value for money and good quality. The only thing that lets this hotel down is the breakfast. It's all self service which I normally don't mind- often better if you're in a rush. But the hot food here was not good. Everything tasted and looked like it had been there for hours- and we came down for breakfast at 8.30 so feel sorry for people later. The pudding was like sawdust and the rashers and sausages just weren't edible. Having been very pleased with our stay the breakfast really lets the hotel down and disappointed us. However in all other aspects this hotel is really great.
Wheresmesocks scored 4 / 5 on 18/10/2012
We've stayed a few times in this lovely hotel and would recommend it on several levels - friendly staff, FREE underground parking - vital with predictable galway wet weather!, comfortable spacious rooms with excellent wheelchair access and very good disabled shower & toilet facilities, very good breakfast, close to town and university. Looking forward to staying again. If you stay often enough you can build up reward points for future stays!
S.s scored 3 / 5 on 10/09/2012
Stayed in the Hotel on Friday night 7th Sept, arrived early and asked the very friendly staff at reception for a quiet room. In no time attall we were installed in a lovely king room. The room was very warm but it was nice to have a stand alone fan. Breakfast was excellent and I would definately stay here again
Rose scored 4 / 5 on 15/08/2012
Stayed in Pillo Hotel saturday 11 August 2012 lovely hotel staff very friendly, hotel very clean, and breakfast excellent. taxi into Galway city cost 7euro had a lovely time would stay there again.
Patricia scored 4 / 5 on 09/08/2012
Initial impression off putting when you see shops and garage as part of hotel building complex but room was very spacious and comfortable if a little too warm.
Staff friendly. free parking great. breakfast was good , cold plate option available.
Very close to shopping center and few mins more and you are in town center. Would stay here again.
Cj scored 4 / 5 on 24/07/2012
Great deal, lovely hotel but a bit of a walk to Town centre. Would stay there again however. Nice Spa but a pity there was no splash pool.
Gerrimc scored 4 / 5 on 24/07/2012
Good location, good customer service, overall would stay there again!
Fracees scored 4 / 5 on 23/07/2012
lovely hotel, very clean
Room was very waem, very noisyat night time due to passing traffic
Pillow case were very rough
Staff wer lovely and breakfast was excellent
Tayto scored 3 / 5 on 02/07/2012
have stayed in better 3 star hotels than this hotel. arrived at half 2 no room ready we were told to come back in a half hour went back at 3 still no room ready told to come back in 20 mins - went back at 3.30 room was ready . nice room but way too hot and stuffy in there - 1 tiny bottle of shampoo and no shower caps in bathroom. breakfast the next morning was lovely but overall was not impressed and wont be going back.
Adrienne scored 4 / 5 on 30/04/2012
Very good - close to town and the staff are pleasant. Would recommend it to people. 4 stars
Carrross scored 5 / 5 on 16/04/2012
My husband and myself returned to the Pillo Hotel in Galway this month-April -having spent a lovely break there last year as well! What can I say-it was just Great!!-beautiful room-spacious, clean and very relaxing. The staff are just so friendly-especially the staff at breakfast-so attentive1 . We will be back!
Jollyswagman scored 5 / 5 on 07/04/2012
The Pillo Hotel is a beautiful modern hotel well worthy of its 4-star rating. Our request for an early check-in was accommodated and the room upgrade for our special occasion was most welcome. The room was beautifully fitted and the bed was comfortable and warm. It took us 15 minutes to walk into Eyre Square and â‚¬6 back out in a taxi but the free car parking cancelled out this cost easily. We were a little disappointed with the standard of the breakfast - whilst the range on offer was good, we found the quality of the hot food to be poorer than expected. Would definitely choose this hotel for our next Galway getaway.
Clo scored 5 / 5 on 27/02/2012
lovely hotel staff excellent and food lovely and close to all the shops i would recommend this hotel to anyone
Seebee scored 4 / 5 on 07/02/2012
Lovely hotel. Food was good, room was nice and everyone was very friendly. Only negative was that we tried to book spa treatments but the spa was booked for the whole weekend we were there which was unfortunate. Great stay overall!
Coyle scored 5 / 5 on 31/01/2012
Excellent service and great food.I would highly recommend this hotel.
Mary scored 1 / 5 on 28/01/2012
Very enjoyable stay. Staff extremly helpful and friendly. Room was very comfortable and very clean.
Food very good. Easy access to Galway city centre. I would stay again. Mary
Julie scored 5 / 5 on 24/01/2012
We stayed 2 enjoyable nghts, It was really nce , rooms lovely and good hearty breakfast. . We wll be back can highly recommend..... Thank you Lidl
G scored 4 / 5 on 01/01/2012
We really enjoyed our stay and the staff were very helpful, had a problem with the Air con in the room and it was very cold and when we requested we got moved to another room. Very central location, bar food served promptly and was very reasonably priced. Would stay again at this hotel.
Reviewer54011895 scored 4 / 5 on 15/12/2011
Fine hotel, friendly and attentive staff, very clean, good value and will stay again.
Thank you all,
m and m
Leslie scored 5 / 5 on 10/12/2011
Very nice, clean hotel with very friendly staff. facilities very good and near all amenities. will be returning
Cathy scored 4 / 5 on 01/12/2011
The hotel was great!! The only thing was it was not in walking distance when you wanted to go out at night. The hotel should provide a shuttle service.
Enolan scored 5 / 5 on 29/11/2011
Another great stay in this hotel with Lidl Breaks. Courteous staff, clean rooms, excellent food and free parking. Highly recommended
Paul scored 2 / 5 on 29/11/2011
The Pillo Hotel i must say didn't live up to my expectation.When we arrived the receptionist wasn't very friendly and then pulled a bit of a trick on us by giving us a disabled room.It was a nice room but quite cold and when i turned on the heating system it didnt really make a difference.There also wasnt enough uht milk in the room for tea and coffee.On a good note about the room the bed was very comfortable and i liked the the desk in the room.
Whatever disappointment i had about the room this was nothing compared to breakfast.It was shocking,the staff were fine and friendly cant fault that just the food was awful.No mushrooms,burnt croissants,no yogurts available and it took a while for a table to be cleared because the place was understaffed as far as i could see.Overall breakfast was a disaster.
Margaret scored 4 / 5 on 22/11/2011
My husband and I stayed here for a 1 night break and were very pleased with the hotel. I felt it was very good value and a pleasant walk to the town centre which took approx 10 mins. There are some shops to pop into on the way. Staff were pleasant and friendly and I've just booked a 2 night break there with a friend and intend availing of the spa and doing some retail therapy.
Helena scored 5 / 5 on 16/11/2011
I would like to Highly Recommend the Pillo Hotel - it is a bit out of Galway.. but the staff were lovely & we had a fab stay.... with them.... Helena the Recepitonist was v.helpful.. & breakfast staff were bright / friendly & v.helpful
Donegal scored 4 / 5 on 15/11/2011
Fabulous hotel. Great service and fantastic breakfast. Only complaint would be that I booked a double room and was given a twin room with two smaller beds in it.
Ann scored 5 / 5 on 07/11/2011
HOTEL WAS SO PERFECT, GREAT LOCATION, STAFF WERE SO SO NICE, FOOD OUT OF THIS WORLD
ROOMS COULD NOT BE ANY BETTER , ALL PERFECT AND GOING BACK SOON
Doreen scored 3 / 5 on 31/10/2011
The hotel room was lovely and spacious and the bed was comfortable.While the breakfast was plentiful I have to say it was not nice as most of it was cold and seemed as if it was lying a long time. The staff were lovely and very helpful, Doreen Keegan.
Peter scored 5 / 5 on 27/10/2011
Hotel was excellent,very central and the staff were very friendly and helpful.
Satisfied scored 4 / 5 on 11/10/2011
Stayed in Pillo Hotel in September 2011. Rooms spotlessly clean and spacious. Staff very nice and helpful. Breakfast excellent. Would stay in this hotel again and would recommend it to a friend. ****Great value for money especially with Lidl breaks..About 15 minutes walk to Eyre Square
Maria scored 4 / 5 on 11/10/2011
This is a lovely hotel within walking distance of the city of weather or shoes permit! Its very clean and well kept modern hotel.The breakfast was lovely and for 79 euro for one night with breakfast...It wasn't too expensive. I will definitely stay here again and would recommend it.The rooms are spacious and the shower is very good.
Anne scored 5 / 5 on 11/10/2011
It was a lovely hotel rooms lovely we had two double beds. The breakfast was lovely stayed in a 5 star hotel recently and would rate this stay much better. It was central to the Citly we walked but think we went the wrong way took us 20 to 25 mins. Got taxi home E7 and there are plenty of taxis. Very near the show grounds and the soccer pitch if you were going to a match and needed some where to stay. Very happy with our stay
Oakeybaby scored 5 / 5 on 10/10/2011
5, good hotel, good location, nice staff, good buffet breakfast, free parking. we've stayed twice recently thru the lidl-breaks deals and we've had no complaints
Catherine scored 5 / 5 on 25/09/2011
my husband and I recently stayed at the Pillo wow what an experience. we were treated with such respect by the members of staff that we met. food,service, bedrooms, cleanliness was just excepyional. will return and I will recommend to my friends.Catherine, Co. Cork
Brendan scored 4 / 5 on 20/09/2011
Definitely a Four Star Hotel, rooms were as per photo on website, very clean & spacious
Staff very friendly
Hotel Spa was very good value
I will be back again
Enolan scored 5 / 5 on 18/09/2011
Very pleasant hotel close to Galway city centre. Staff were friendly and the food was great. Would definitely stay again.
Des scored 4 / 5 on 05/09/2011
Nice Hotel, Pleasant staff. Would recommend, especially at Lidl deal prices.
Bernie scored 5 / 5 on 29/08/2011
spent two night break in pillo hotel great value friendly staff hotel was clean will go back again soon
Richard scored 5 / 5 on 28/08/2011
our stay in the hotel was a very pleasant one, couldn't fault it in the slightest food was execellant and the rooms very very spacious.
staff were lovely, the only thing which I did not like was the air conditioning, which was a bit noisy, would recommend this hotel to a friend
richard from dublin
Mary scored 5 / 5 on 27/08/2011
very nice hotel. Rooms very comfortable. Staff nice and friendly. Very good value with LIDL Breaks
Niic scored 4 / 5 on 04/07/2011
Rooms were comfortable and spotlessly clean. Staff were very pleasant. Location a bit out of town and the surrounding area isn't very pretty, but it's only 5 mins in a taxi to the city centre. Breakfast is good. Would stay there again and would recommend it to others
Catherine scored 5 / 5 on 30/06/2011
Stayed at the Pillo Hotel on 27th June 2011 for one night. Hotel Reception Staff were very courteous and helpful and our room was spacious, very clean and the bed was big and comfortable. The staff in the dining room were attentive and the breakfast was plentiful and tasty. Would definitely stay again. With thanks for a pleasant stay.
Sarah scored 5 / 5 on 30/06/2011
too far from centre city -- poor local bus service I WANT "SINGLE OCCUPANCY EN SUITE" choices availabe on your we-site
Martin scored 5 / 5 on 23/05/2011
We had a one night stay in the Pillo hotel and we really enjoyed it. The room was very spacious and spotless and the bathroom was also quite large. The staff were very helpful and friendly and the breakfast was excellent. This hotel is very central to all shopping areas and is just a stroll to the nightlife. All considered we had an excellent stay and we will return soon.
No scored 4 / 5 on 12/05/2011
the place was very nice and very accesible to all places we went to the staff were nice and approachable the hotel was well organized and clean though the 1st day we came thelinens were dusty and so are the tables but when i approached them they replaced it right away and the next day when we came back from our trip the room was very clean.our stay was very comfortable there....thank you pillo hotel.
The scored 5 / 5 on 08/05/2011
We stayed overnight B&B in the Pillo Hotel On Sunday May 1st last. What a lovely pleasant stay we had. The rooms are beautiful and very spacious. Helen the girl who checked us in was very friendly and efficient and offered us a twin bedded room even though we had booked a double (as that was all that was available at the time of booking). Breakfast was excellent, a great choice of food and plenty of it. The waiting staff were efficient and friendly. The B&B rate is great value and we will definitely stay in this hotel again.
Larry scored 5 / 5 on 30/04/2011
Had a 2 night break in the Pillo Hotel, Breakfast was lovely and fresh, staff very welcoming and the bedroom was top class, Great the hotel was walking distance to Eyre square. Would be sure to stay again.
Our thanks to Lidl for the great offer - great value in this tight economy.
Will recommend to anyone I know traveling.
Larry and Larisa
A. scored 4 / 5 on 26/04/2011
We stayed in the Pillo Hotel Galway in April 2011 and had a lovely time there. The hotel is well looked after, very clean & quiet. It's also very close to Eyre Square. The staff were very helpful and very polite. The food is lovely, if anything not enough variety for the evening meals. We will definitley be back to the Pillo and would recommend it to all.
Frankie scored 5 / 5 on 26/04/2011
Pillo deserves 5 stars plus for the quality of staff and service.
Its just a great hotel to stay in.
5 stars to Lidl also.
Frank scored 5 / 5 on 25/04/2011
The Pillo is one of the best hotels we stayed in.
We could not find any fault in it.
It has everything.
The room had a bed that might be bigger than our box room at home.
It has air conditioning,large tv with plenty of stations,iron,2 hairdryers,tea and coffee .
Beatiful bar and safe underground parking
The staff and service are tops.
We will be back
This is the 4th time in 2 months we booked weekends through Lidl
Thank you Lidl for giving great deals.
Frank and Teresa 21.04.2011
Philip scored 5 / 5 on 25/04/2011
Great service and handy location - going to return for a Spa weekend
Carmel scored 3 / 5 on 24/04/2011
Had a wionderful 2 day break in the Pillo Hotel, Breakfast was lovely and fresh, staff very welcoming and the bedroom was A1, Great the hotel was walking distance to the city. Would be sure to stay again. Thanks Lidl for the great offer - well worth the money.
Mark scored 5 / 5 on 23/04/2011
We stayed in the Pillo Hotel with our 2 Kids in april and really enjoyed our stay, the rooms were very clean and comfortable food was very good too, all the staff were very nice will definitely return ,it was also very good value through Lidl breaks thank you Lidl!
Lana scored 5 / 5 on 23/04/2011
very nice hotel and staff very nice and helpfull . we had nice time . and very good value for money. thanks
Keith scored 5 / 5 on 20/03/2011
Great hotel in a great location. Rooms have everything you'd expect, and are extremely clean and comfortable. Staff were great, food was great. We're going back, and we'll book it on LIDL breaks - even the hotel's own special offers aren't as cheap as the LIDL price.
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